Designed and Maintained by
Local Computer Service
www.localcs.com

Discontinued Products

IPTE, LLC has a policy to support all IPTE designed and manufactured products as long as possible. When parts, components and software are no longer available to support the systems IPTE will change the support type of the Products or Product Lines. In general IPTE will support hardware and software for the Americas from our regional headquarters in Atlanta.

IPTE Support Types

Full Support

Technical Support is available
Spare Parts are available
Software Support and Software Upgrades are available
Trained Customer Supports Engineers are available
Training Courses are available
Documentation is available
Engineers available in the Americas to support the equipment and software

Partial Support

Technical Support is available
Spare Parts are not always available, IPTE no longer stocks these parts and the parts have to come from other suppliers. It could be that these parts are no longer available.
Software Support and Software Upgrades are no longer available
Trained Customer Supports Engineers could be available but not guaranteed to be available
Training Courses are no longer available
Documentation could be available but is not guaranteed
Engineers are available to support the equipment and software but could be located any where in the world

Minimum Support

Products are discontinued and no longer supported. IPTE will only provide support if parts are still in stock at IPTE otherwise IPTE will not be able to deliver parts for these products
Training is not available
Technical Support is not available
Software and (or) software upgrades are no longer available
Support Engineers are not available

End of Life

Products are no longer supported.
No Spare Parts Available
No Software Avaialable
No Training Available
No Support Engineers Available
No Documentation Available

Product Currently Supported by IPTE with Partial Support Status

BTH Handlers
All systems using TES Software
All systems using IOP Hardware

Product Currently Supported by IPTE with Minimum Support Status

Products Currently Supported by IPTE with End Of Life Status

Locan Local Area Metwork System
All OS/2 Based Systems, software and harware
PRS-1000 System
Workstation Controller Systems
All Mobus Cards
All MDA-8000 Systems
All Mobus Based Test Systems
All Philips AoT Test Software (like STATE and more)
Philips AoT Products including PA503X Series, PA506X Series
TES Software
GRS Software for Windows NT
Siemens Motor Controller for PA Series Test handlers
BTH Series of Test Handlers
GenRad Accelerate Test Handler
Agilent EFS Test Handler
All Philips AoT Products not mentioned anywhere else in this document