1. General IPTE Machine Warranty
Conditions: IPTE warrants
that the Products sold hereunder
shall be free from defects in material
and workmanship for a period of
twelve (12) months from the date
of first use or 2,000 operating
hours, whichever occurs first. For
the purposes of this Agreement,
“first use” shall mean
that point in time where the Products
are installed and are available
for use by Buyer. In the event that
defects in material or workmanship
occur during the warranty period
IPTE will, at its option, repair
or replace the parts in question.
Tooling, consumables and normal
maintenance and adjustments are
not covered by this warranty. IPTE
reserves the right to replace defective
parts with new or refurbished/repaired
parts, which are equivalent to new
in performance.
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2. General IPTE Spare Part Warranty
Conditions: Spare parts
or replacement parts (other than
non-application specific computer
parts) will have a warranty of 90
days or the balance of the machine
warranty which ever is longer. IPTE
reserves the right to replace defective
parts with new or refurbished/repaired
parts, which are equivalent to new
in performance.
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3. General IPTE Computer Warranty
Conditions: Non-application
specific computer parts (memory,
CPU, main boards, video boards,
hard drives…) are covered
by the machine warranty. If a computer
is defective, IPTE may repair the
computer or replace the entire computer
at our discretion. During the repair
or replacement all or some of the
computer data may be lost, it is
the Buyer’s responsibility
to backup all computer data. Replacement
computer parts have no warranty.
IPTE reserves the right to replace
defective parts with new or refurbished/repaired
parts, which are equivalent to new
in performance.
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Repaired or refurbished parts will
have a 90-day warranty.
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4. General IPTE Application
Warranty Conditions:
Product Specific applications like
routing programs, test programs,
customer specific software are not
covered by the IPTE warranty.
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5. Integrated third party
equipment: Equipment
used within IPTE manufactured systems
manufactured by a third party is
covered by the third party warranty
and not the IPTE warranty. IPTE
will only honor the third party
equipment warranty.
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6. Specific Warranty
for Router Spindles: |
Router Spindles have a specific
warranty depending on the usage
of the spindle. |
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SpeedRouter™ Spindles: |
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1 Shift Operation: |
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12 month or 2,000 hours whichever
comes first |
2 Shift Operation: |
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6 months or 2,000 hours whichever
comes first |
3 Shift Operation: |
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3 months or 2,000 hours whichever
comes first |
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Gamma Router Spindles: |
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6 months or 3,000 hours
whichever comes first |
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7. The above stated
warranties do not apply to defects
resulting from incorrect maintenance,
installation, repair or calibration
by the customer; defects caused
by third party equipment (hardware
and (or) software); defects caused
by unauthorized modifications; defects
caused by accident; loss or damage
caused to the product while in transit.
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8. Warranty Part Replacement
Orders: In order to
easily ship and track parts IPTE
prefers to receive a $0.00 purchase
order for the part in question.
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9. Warranty Exchange
Part Orders: For parts
that are exchanged within the parts
warranty period IPTE requires a
$0.00 purchase order, if the damaged
part is not returned within 14 days
IPTE will invoice the new value
of the part.
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10. Exchange Part Orders
(out of warranty):
If the exchanged part is not under
warranty IPTE will require a purchase
order for the replacement value
of the part, if the damaged part
is not returned within 14 days IPTE
will invoice for the refurbish cost
(exchange part) and for the new
value of the part (not returned
part).
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11. Freight, Duty on
Warranty Parts: IPTE
will pay the shipment cost for sending
the under warranty part to the customer
location. If a part needs to be
returned to IPTE the customer is
responsible for the freight charges.
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